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Getting Started
Touch2Me POS is a cloud-based point-of-sale and business management platform built for Indian businesses — salons, gyms, restaurants, pharmacies, retail stores, and more. It handles billing, inventory, staff, customers, and WhatsApp communication from one dashboard.
No installation needed. Touch2Me POS runs entirely in your browser on any device — desktop, tablet, or smartphone. Just visit your POS URL and log in.
Click "Sign Up Free" on the homepage, fill in your business details, and your account is ready in under 2 minutes. Your 14-day free trial starts immediately — no credit card required.
Yes! Every new account gets a full-featured 14-day free trial. All features are unlocked from day one — no limits during the trial.
Plans & Billing
After your trial ends your account is paused — your data is safe and nothing is deleted. You can upgrade to Basic, Pro, or Enterprise at any time to resume full access.
We accept UPI, credit cards, debit cards, and net banking through our secure payment gateway.
Yes. You can change your billing cycle at any time from your Settings page. Switching to yearly saves you 17%.
Yes. Please review our Refund Policy for full details on eligible refund scenarios and the process to raise a request.
Features & Usage
Touch2Me POS supports 12 business types: Salon & Spa, Gym & Fitness, Restaurant & Café, Pharmacy, Retail Store, Bakery, Laundry, Clinic, Hotel, Electronics & Mobile, Tailoring & Boutique, and Other.
Yes. You can add multiple staff users, each with their own login and role-based access — Admin, Manager, or Cashier. The number of staff accounts depends on your plan (3 on Free, 5 on Basic, 15 on Pro, 25 on MAX, Unlimited on Enterprise).
Yes. You can assign barcodes to products and scan them during billing using any standard USB or Bluetooth barcode scanner, or your phone camera.
Yes. Go to Settings → Import/Export to upload your products and customers from an Excel (.xlsx) file. You can also export all your data at any time.
Touch2Me POS is cloud-based and requires an internet connection. We recommend a stable connection for real-time billing and WhatsApp delivery.
Available on Pro and above. The CRM module lets you track potential customers (leads) through stages: New → Contacted → Follow-up → Converted → Lost. You can log calls, WhatsApp messages, visits and notes, and set follow-up task reminders.
On Basic and above plans you can create discount coupons (% or flat amount) with optional usage limits and expiry dates. Customers enter the coupon code at the POS checkout for the discount to apply automatically.
Yes. The Employee Management module (Pro+) includes a weekly shift scheduler, leave request submission and approval workflow, and a commission performance report per staff member.
Multi-Branch & Warehouse
Yes — the Multi-Branch feature is available on the MAX and Enterprise plans. You can add unlimited branch locations, transfer stock between branches, set an active branch at the POS, and view a centralised revenue dashboard across all branches.
Warehouse Management (MAX+) lets you maintain a central warehouse separate from your branches. You can set stock levels in the warehouse, dispatch goods to specific branches or main stock, and run physical stock audits with variance tracking.
Go to Branches → Stock Transfers. Select the source branch, destination branch, product and quantity. The system will validate that sufficient stock is available at the source before completing the transfer.
E-Commerce Integration
Touch2Me POS supports WooCommerce (via the REST API with consumer key/secret) and Shopify (via the Admin API with an access token). MAX and Enterprise plan feature.
Go to E-Commerce → Connect Store, select WooCommerce, enter your store URL and the consumer key/secret from WooCommerce → Settings → Advanced → REST API. Click Test Connection to verify, then push products or pull orders.
Go to E-Commerce → Orders and click Pull Orders for your connected platform. New orders will be fetched and listed. Click Import on any order to create a POS sale from it — the customer is matched by phone number or created automatically.
WhatsApp Integration
After completing a sale, Touch2Me can automatically send the bill to your customer's WhatsApp number. This requires WhatsApp Business API setup (available as a one-time add-on).
It's a one-time ₹2,999 setup service where we configure your WhatsApp Business API, connect it to your Touch2Me account, and test bill delivery and marketing campaigns.
Yes. With WhatsApp integration enabled, you can send broadcast messages or promotional offers to your customer list directly from the dashboard.
Data & Security
Yes. Your data is stored on secure servers, protected with HTTPS encryption, and is never shared with third parties. You own your data.
Yes. You can export sales, customers, products, and reports as Excel files at any time from Settings → Import/Export.
Your data is retained for 90 days after cancellation. During this time you can export everything. After 90 days, data is permanently deleted.
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